Software Maintenance – Take Advantage of Technical Support from Como Code

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Why Does Your Business Need Software System Maintenance?

Business constantly evolves, changes, and expands, facing new requirements and challenges. Software system maintenance becomes an integral part of this process, ensuring the uninterrupted operation and timely updates of the software to meet new conditions. This critical stage follows the implementation of software, business assessment, business process building, and solution adaptation.

Software evolves alongside the business, helping to adapt to changes in processes, legislation, and market conditions. However, many companies often purchase systems without evaluating the necessity and costs of their maintenance in advance. Imagine you own a small store, implemented a management system, and later decided to add a bakery. In this case, the store and inventory management system won’t automatically adapt to the new tasks, and you’ll need professional maintenance and modifications.

Changes in legislation are another reason for maintaining software systems. For example, the introduction of QR codes as a mandatory element required updating the functionality of programs that previously only supported barcodes. Additionally, online receipt printing on cash registers also demands software adjustments to comply with new standards.

Here’s a real-life example: due to legislative changes, many companies needed to adapt their systems to work with QR codes. Our team assisted clients in updating their programs, ensuring full compliance with the new requirements. Furthermore, in cases of cash register breakdowns or replacements, we promptly configure the system to prevent business interruptions.

Como Code Offers the Following Maintenance Formats

  • Free Maintenance: Quick resolution of simple technical issues through remote intervention or consultation. Includes support without making changes to the software.
  • Annual Maintenance (Paid): Includes software modifications, development of new features, optimization, and resolution of complex tasks. Ideal for medium and large companies that benefit from automatic updates and improvements.
  • Monthly Maintenance (Paid): Designed for new companies or systems in the implementation process. A convenient option for forming requirements and testing the system.
  • Hourly Maintenance (Paid): Perfect for small businesses that use services as needed. Payment is made only for the services actually provided.
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